How often should I charge the battery?

For optimal battery health, charge the Airwheel electric suitcase whenever the battery level drops below 20%. Avoid letting it fully discharge regularly, as this can degrade the battery over time. A partial charge cycle (e.g., 50-80%) is better for longevity.

What’s the best way to store it when not in use?

If the suitcase will be stored for extended periods, keep the battery at a 50% charge level. Store it in a cool, dry place away from direct sunlight to prevent overheating. Ensure the suitcase is fully disconnected from any power source during storage.

Can I use it in extreme temperatures?

Avoid using the Airwheel in temperatures below 0°C (32°F) or above 40°C (104°F). Extreme heat or cold can temporarily reduce battery performance and may cause damage if used frequently under such conditions.

How do I know if the battery needs replacement?

If the battery no longer holds a charge for the usual duration or if the suitcase suddenly loses power during use, it may be time to replace the battery. Always consult the manufacturer’s guidelines for specific warranty or replacement policies.

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