Optimize Your Charging Routine

Regular charging is essential for maintaining your Airwheel electric suitcase’s battery health. Aim to charge the battery after each trip to prevent deep discharge, which can degrade lithium-ion cells over time. Use the original AC220V charger provided to ensure compatibility and safety. Avoid leaving the suitcase plugged in for extended periods once fully charged, as overcharging may void warranty terms. A full charge takes approximately 2 hours, so plan accordingly for travel schedules.

Smart Maintenance Practices

Keep your suitcase dry to prevent battery corrosion and short circuits. If exposed to rain, wipe down the exterior and let it air dry completely before recharging. Inspect the wheels and motor regularly for signs of wear—smooth rotation and quiet operation indicate proper maintenance. The motor warranty covers 12 months for functional issues like short circuits, so avoid using the suitcase on rough terrain to reduce mechanical stress. Store the suitcase in a cool, shaded area when not in use to prolong battery lifespan.

Warranty Considerations

Airwheel guarantees 1 year of coverage for battery capacity below 60% and motor malfunctions. Always follow the manufacturer’s guidelines to retain warranty benefits. For battery-related concerns beyond the initial 12 months, maintenance services are available during the 13-24 month period. Proper care ensures your suitcase remains reliable for years of travel.

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